Privacy Policy

Who we are

XGen-AI Smart Documents SL is the company responsible for this website and for the MIKA product.

For any question related to this policy, you can write to us at sales@gen-ai-micro.io, the same contact channel we use for the rest of the site's inquiries.

What information this website collects

When you visit this site, we may collect the following information, depending on how you use it:

• If you fill out the contact form: your name, email, and the message you write, solely to reply to your inquiry.
• Google Ads advertising cookies, which we use to measure the effectiveness of our campaigns — full detail in our Cookie Policy.

Who we share information with

We use the following third-party services to run this website:

• Google Ads — measures conversions from our advertising campaigns through cookies.
• Resend — sends the contact form emails (your inquiry to our team and the confirmation email you receive).

How MIKA handles our clients' documents

This section describes how MIKA, our document intelligence product, works — not the data of someone visiting this website, but the information processed by the companies that use MIKA.

The documents MIKA processes often contain personal information — for example, names, ID numbers, banking or health data, depending on the type of document. Before any fragment of that information reaches any AI model, whether our own or a third party's, different layers of MIKA pseudonymize it: identifiers are detected and replaced with tokens, which can only be reversed to their original value by authorized users within the client organization.

MIKA can be deployed in the cloud, on the client's own infrastructure (on-premise), or in a hybrid model, depending on what each organization decides.

You can find more detail on how we protect this information on our Compliance page.

We're still defining concrete retention periods for this data. We'll update this policy with that information once it's available.

Legal basis for processing

Depending on the case, we process your information under one of these legal bases:

• Consent — when you fill out the contact form.
• Legitimate interest — to measure the performance of our advertising campaigns.
• Contract performance — when a client company uses MIKA under a service agreement.

Your rights

As provided by applicable data protection law (such as GDPR), you can exercise the following rights over your information by writing to us at sales@gen-ai-micro.io:

• Access to the information we hold about you.
• Rectification of inaccurate data.
• Erasure of your data.
• Restriction of processing.
• Portability of your data.
• Objection to processing.

Cookies

This site uses cookies. For the full detail of which cookies we use and how you can manage them, see our Cookie Policy.

Changes to this policy

We may update this policy as our practices or applicable regulations change. The last-updated date appears at the top of this page.